
AI Automation
AI-Powered Customer Service Automation
Transformed a growing company's support operations drowning in repetitive tickets.
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Transformed a growing company's support operations drowning in repetitive tickets.

Eliminated 30+ hours per week of manual document processing and order workflows.

Built an internal AI knowledge base connecting 12 disconnected systems for 500+ employees.

Built a multi-stage ML pipeline to clean millions of records and replace a manual ranking process at a major research institution.

Transformed a 200-person organisation from AI-resistant to AI-native in 6 months.

Built a real-time synchronisation engine connecting multiple storefronts for seamless multi-channel commerce.

Built the complete technology platform for a high-growth direct-to-consumer furniture brand.